Find your setup in 90 seconds.
Six quick questions. We'll recommend the right SmartCare Living services for your loved one's specific situation — no upselling, no pressure.
90 seconds
6 questions
Personalised result
Question 1 of 6
Who are we helping?
So we can use the right words throughout.
My parent (or both parents)
The most common reason families come to us.
My spouse or partner
We take this carefully — it's about both of you.
A grandparent or other relative
Aunt, uncle, in-law — anyone you're caring about.
Myself
Planning ahead is the smartest thing you can do.
Question 2 of 6
What's prompting you to look right now?
We treat urgent situations differently — no callback queue.
A recent fall or hospital stay
Urgent — we'll prioritise your callback.
They've been "off" lately and we're worried
Forgetfulness, slower, less confident.
A doctor, OT, or family member suggested it
A good moment to make changes before urgency hits.
Planning ahead before something happens
The smartest time to put a setup in place.
Just researching what's out there
No problem — we'll show you the lay of the land.
Question 3 of 6
How would you describe their independence today?
An honest read helps us recommend the right level of cover.
Fully independent
Cooks, walks outside, drives, manages everything.
Mostly independent
Slow and careful but lives alone fine.
Some support needed
A fall risk, less confident, occasionally needs help.
Significant support needed
Recent fall, mobility aid, or dementia concerns.
Question 4 of 6
Where do you worry most?
Pick up to 3 — we'll only recommend services that match.
Select up to 3 — 0 selected
Falls
Bathroom, stairs, getting up at night.
Wandering or confusion
Leaving the house unsure, dementia worry.
Doorstep
Scammers, deliveries, knowing who's there.
Loneliness
Wants more contact with family.
Carers
Keys, schedules, knowing they arrived.
Routine & medication
Reminders, missed meals, persistent coughs.
Question 5 of 6
Have they tried anything before?
A common reason families come to us — what didn't work last time.
A pendant or wearable alarm
Often abandoned — people forget to wear them.
A camera-based system
Privacy concerns are common with camera systems.
Nothing yet
A clean slate — we'll guide you through it.
Not sure
No problem — we can ask on the callback.
Question 6 of 6
When are you hoping to act?
Sets our pace — from same-day callbacks to leisurely planning.
Within the next few days — urgent
We aim to call back within an hour.
Within the month
Plenty of time for a home visit and proper setup.
Within 2–3 months
Phased approach — start light, add as needed.
Later this year / just researching
Read the guides, take your time, no pressure.
Putting your setup together…
Matching your answers to the right SmartCare Living services.
