Find your setup in 90 seconds.
Six quick questions. We'll recommend the right SmartCare Living services for your loved one's specific situation, no upselling, no pressure.
90 seconds
6 questions
Personalised result
Question 1 of 6
Who are we helping?
So we can use the right words throughout.
My parent (or both parents)
A grandparent or other relative
Question 2 of 6
What's prompting you to look right now?
We treat urgent situations differently, no callback queue.
A recent fall or hospital stay
Urgent, we'll prioritise your callback.
They've been "off" lately and we're worried
Forgetfulness, slower, less confident.
A doctor, OT, or family member suggested it
A good moment to make changes before urgency hits.
Planning ahead before something happens
The smartest time to put a setup in place.
Just researching what's out there
No problem, we'll show you the lay of the land.
Question 3 of 6
How would you describe their independence today?
A clear picture helps us recommend the right level of cover.
Fully independent
Cooks, walks outside, drives, manages everything.
Mostly independent
Slow and careful but lives alone fine.
Some support needed
A fall risk, less confident, occasionally needs help.
Significant support needed
Recent fall, mobility aid, or dementia concerns.
Question 4 of 6
What's your biggest concern?
Pick up to 3, we'll only recommend services that match.
Select up to 3, 0 selected
Question 5 of 6
Have they tried anything before?
A common reason families come to us, what didn't work last time.
A pendant or wearable alarm
Often abandoned, people forget to wear them.
A camera-based system
Privacy concerns are common with camera systems.
Nothing yet
A clean slate, we'll guide you through it.
Not sure
No problem, we can ask on the callback.
Question 6 of 6
When are you hoping to act?
Sets our pace, from same-day callbacks to leisurely planning.
Within the next few days, urgent
We aim to call back within an hour.
Within the month
Plenty of time for a home visit and proper setup.
Within 2–3 months
Phased approach, start light, add as needed.
Later this year / just researching
Read the guides, take your time, no pressure.
Putting your setup together…
Matching your answers to the right SmartCare Living services.